NETWORK CONSULTANTS & TECHNOLOGY

NCT maintains a Team of Engineers which provides an excellent cross-section of skills and experience.

These skills are across VMware and XenServer Virtualisation environments, Terminal Server and Citrix XenApp and XenDesktop, Microsoft Exchange, Active Directory and advanced Storage systems.

Standard desktop services are also provided.

Engineers maintain Certifications in Microsoft, Citrix, IBM and HP systems and a number of disciplines others maintain high skill levels through self paced training and peer mentoring as well as being active in the internet forums.

NCT, through the skills of internal Engineering Team members or via external specialist Contractors, prides itself on being able to maintain end-to-end Business IT Solutions.

The levels of service offered by NCT cover the entire spectrum and may be tailored to suit the specific needs of any client.

From the most basic of telephone support to resolve simple tasks, to onsite diagnosis of critical servers and services, the goal is to ensure system stability through pro-active means.

Should a fault occur, response is typically from immediate to 2 hours from the time of fault log; however a 4 hour response time is quoted as standard.

NCT strive to offer clients a high level of business continuity through maximizing redundancy and backup procedures within the IT budget of the client. Using RAID and Imaging technology clients can suffer hardware failure and continue operation and in the event of complete system failure face a minimum downtime to restore system functionality. Regular system maintenance to monitor system performance and backup to alert us to future issues, placing systems and procedures in place to ensure full and complete system backup, regular testing of the quality and reliability of the backup.